Terms and Conditions
The terms governing purchases.
These terms apply to purchases made through xirqelo.com and should be read together with our other store policies.
Store Operator & Acceptance
Xirqeloβ’ is operated by Quanzhou Jinrong Network Technology Co., Ltd.. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law.
Eligibility
Customers must have the legal capacity to enter into a purchase agreement or use the website with the consent and involvement of a parent or legal guardian.
Customer Accounts
You are responsible for providing accurate information and protecting any account credentials. Notify us if you suspect unauthorized access.
Product Information
We endeavor to describe lamps and accessories accurately, including materials, dimensions, color, power requirements, and included components. Product appearance may vary with lighting and screen settings.
Electrical Safety & Product Suitability
Customers must review product voltage, plug compatibility, assembly requirements, and safety instructions. Do not operate damaged electrical items or use products outside their stated specifications.
Orders & Acceptance
Submitting an order is a request to purchase. We may verify payment and availability before acceptance. We may cancel an order for legitimate reasons, including stock shortages, payment problems, suspected fraud, or material listing errors, with appropriate refunds where payment was taken.
Prices, Taxes & Payment
The applicable prices, taxes, discounts, and delivery charges will be shown at checkout. Payment options depend on the available checkout services.
Processing & Shipping
Order preparation, shipping options, and delivery estimates are described in our Shipping Policy and any applicable checkout notices.
Returns & Refunds
Return eligibility and refund procedures are described in our Return & Refund Policy. Mandatory consumer rights remain unaffected.
Promotions & Discount Codes
Promotions may be subject to stated eligibility conditions, expiry dates, and restrictions.
Intellectual Property
Website images, design elements, branding, and original content are protected by applicable intellectual property laws. Unauthorized reproduction or commercial reuse is prohibited except as allowed by law.
User Content & Reviews
If you submit a review or other content, you must have the right to share it and must not post unlawful, deceptive, or infringing material.
Third-Party Services
Payments, shipping, and certain website functions may rely on independent service providers subject to their own applicable terms.
Disclaimer & Liability
To the extent permitted by law, liability is subject to applicable statutory limits. Nothing in these terms excludes non-waivable consumer rights or liability that cannot legally be excluded.
Governing Law & Disputes
Applicable law and mandatory consumer protection rules govern disputes. Customers may contact support first to seek an informal resolution.
Changes to These Terms
We may revise these terms by posting an updated version. Changes do not retroactively remove rights already accrued under applicable law.
Contact Information
For assistance, email service@xirqelo.com or call +852 2625 1083. Customer service hours: 8:00 AM - 10:00 PM Daily.
Business Information
- Brand
- Xirqeloβ’
- Website
- xirqelo.com
- Legal company name
- Quanzhou Jinrong Network Technology Co., Ltd.
- Legal representative
- Zhang Conghai
- Registered address
- No. 1001, 2nd Floor, Building 13, Jiangnan Garden City, 489 Nanhuan Road, Qicheng District, Quanzhou City, Fujian Province
- Customer support email
- service@xirqelo.com
- Customer support phone
- +852 2625 1083
- Customer service hours
- 8:00 AM - 10:00 PM Daily